Ship Agents · Port of Las Palmas
As ship agents at the Port of Las Palmas, we provide high-quality, reliable services and guarantee full customer satisfaction by efficiently managing all routine and operational tasks on a 24-hour basis.
Our Story
Since the beginning of 2003, we have been operating as ship agents at the Port of Las Palmas. Our company's staff is 100% composed of professionals with a marine education background, including Marine Engineering and Oceanography.
The extensive academic training and many years of hands-on experience gained throughout the marine industry now directly benefit our clients, ensuring reliable, knowledgeable, and efficient service.
Over the years, we have built a strong reputation based on professionalism, transparency, and a deep understanding of port operations and vessel requirements. Our team works closely with shipowners, operators, and charterers to ensure smooth port calls, efficient turnaround times, and full compliance with local regulations.
What We Offer
We stand for more effective and more dynamic agency service — tailored to every shipowner, manager, charterer, and master.
We stand for more effective and more dynamic agency service, ensuring flexible price and policies. Our team responds swiftly and adapts to the specific needs of each vessel and voyage.
We guarantee quality and on-time technical and provisions supplies requested by shipowners, managers, charterers, or directly from masters — delivered with precision and reliability every time.
We provide full or partial technical assistance in various projects and dry-docking programs for vessels under repairs at Las Palmas Port, leveraging our deep marine engineering expertise.
Preparation and handling of all customs and port documentation, ensuring full regulatory compliance and fast turnaround times.
Full management of crew changes, transfers, visa applications, and all immigration formalities required during port calls.
Timely updates and detailed operational reports throughout every stage — before, during, and after each port call.
Coordination of warehouse storage facilities to support efficient cargo management and logistics during port stays.
Rapid coordination of spare parts sourcing and delivery to minimize downtime and keep your vessel on schedule.
Close communication with all relevant port authorities and service providers to guarantee compliant, fast operations.
Get In Touch
You can contact us at any time by email, telephone, or WhatsApp. Our team is always available to respond promptly to inquiries, provide operational support, and assist with any requirements related to vessel calls or port services. We are committed to clear communication and quick response times, ensuring efficient coordination and reliable assistance whenever you need us.
info@acrodemar.com
+34 687 090 071
+34 678 413 381
Avda. Juan Carlos I, 20, 6º pta.66
35019 Las Palmas de Gran Canaria
Spain
Contact our team for a fast, professional, and reliable response.